Delivery
Delivery of your order will depend on where you are ordering to. Please take a look at the section below that applies to you for further information.
United Kingdom, European Union, United States
We offer a variety of domestic shipping speeds based on your basket contents and location. To get an estimate for shipping costs and delivery times, please add all the items you wish to purchase to your basket and take a look at the estimates at checkout. Please note that changing your basket contents can change these estimates. You will be provided with tracking information (if available) when your order has shipped.
Free Shipping
If you are eligible for free shipping via a promotional offer, this order will be sent using our Standard service for which you can see the delivery estimate at checkout. This promotion can vary depending on the currency you are viewing our website in so if there is anything you are unsure of, please do not hesitate to contact us.
Shipping Costs
The shipping cost will depend on your shipping region and the shipping method you choose. Our current rates are listed below.
| UK | EU | US | |
|
Standard Typically 1 - 5 business days |
£4.00 | €6.49 | $6.00 |
|
Expedited Delivery estimate at checkout |
£6.50 | €10.54 | $9.73 |
|
Priority Delivery estimate at checkout |
N/A | N/A | $19.45 |
Please note that delivery times may vary depending on your location and other factors. A real-time estimated delivery date will be shown at checkout based on your shipping address and the contents of your shopping basket.
Expedited and Priority methods may not always be available.
Delivery Terms
We use Amazon Fulfillment Services to process and ship your items. Amazon use a host of carriers, one of which will be used to deliver your order depending on your geographical location. The information regarding the couriers can be found on the Amazon Carrier List.
Once an item is dispatched from one of our fulfillment centers, delivery times are beyond our control, as we rely on these third party courier services to deliver the goods on time.
Just a friendly notice: from time to time, we may send your order in separate packages if sourced from different locations so don't be alarmed if you do not receive everything in one go! We'll shoot you a confirmation email for each shipment to keep you updated!
Customs and Taxes
We use domestic shipping for the regions listed in this section and therefore should not incur any additional duty or taxes. However, it is ultimately your responsibility to ensure that you are aware of the exact amounts and costs that may be incurred for delivery to your location. If you have any questions regarding this or would like more information, please do not hesitate to contact us.
Rest of the World
We deliver worldwide; if you don't see your country listed at checkout please feel free to contact us.
Unfortunately, our products are stored at warehouses which do not ship directly to your location. We can request a transfer to a different warehouse which will ship to your location and can take anywhere between 3 - 14 business days to take place.
Once the order has been dispatched, please allow 3 - 17 business days for delivery on top of this. This will vary vastly depending on your location, so please contact us if you want a better estimate.
Shipping Costs
The shipping cost will depend on your basket content's weight. Our current rates are listed below.
| Weight | Cost |
| 0 to 0.18 KG | £10.00 |
| 0.18 - 1 KG | £12.00 |
| 1 - 1.5 KG | £15.00 |
| 1.5 - 2 KG | £20.00 |
| 2 - 3 KG | £30.00 |
| 3 - 50 KG | £40.00 |
Delivery Terms
Postal services vary in different countries and locations and due to this, we cannot always guarantee delivery times. Your order will be shipped by the most appropriate and cost effective postal service we can employ and transferred to your local postal service once it reaches your country. There may also be some occasions, especially with larger orders where we choose to send your order via a courier.
Customs and Taxes
Your order will be shipped from the United Kingdom and therefore you may be liable for additional duties and taxes when being imported into your country. Unfortunately, we cannot provide a estimate for these. It is ultimately your responsibility to ensure that you are aware of the exact amounts and costs that may be incurred. If you have any questions regarding this or would like more information, please do not hesitate to contact us.
